QUALITY + SERVICE
As part of the Cornwall Car Care’s manifesto we aim to provide you with unique, high quality goods, service and excellent customer satisfaction. We want your experience with Cornwall Car Care to be awesome from beginning to end. Please let us know if there’s something we can do to serve you better.
PAYMENTS
We accept payments via bank transfer, card payment or cash
BOOKING TERMS & CONDITIONS
• All personal belongs should be removed from the vehicle, Cornwall Car Care do not accept any liability for loss or damage to personal property whilst the vehicle is our care.
• It is the client’s responsibility to disclose to us any known defects / weakness on the vehicle, which may be affected by the cleaning process, prior to any work commencing. It is important to share the vehicles history with us to ensure that the most appropriate service is offered.
• Occasionally after the vehicle has had an initial wash, it can sometimes become clear that further work may be required to get it to the standard requested. If this is the case, we will contact you before continuing.
• For all clients, we require up to a 50% deposit to secure your booking. The remaining balance is to be paid upon completion of the works. Please see our cancellation / deposit refund policy below.
Our cancellation policy is as follows:
Notice of cancellation Compensation
48hrs or less – Loss of full deposit
5 – 7 days prior – 25% deposit refunded
8 – 14 days prior – 50% deposit refunded
15 days or more – Full deposit refund
• An additional charge will be made for excess pet hair unless already discussed at the time of booking.
Payment Terms
• A price will be given and agreed prior to any work commencing, based on the detail given by yourself on the condition of the vehicle at the time of booking or upon us viewing and quoting. Should the condition be such that it would require further chargeable work to bring it up to the desired level, we will attempt to contact you to discuss the adjustment of price. Should we be unable to reach you or your alternative point of contact, the further work will not be completed and the quality of the completed finish may be less than previously agreed. However, we at Cornwall Car Care reserves the right to amend the price during the detail if necessary. This will always be brought to your attention before proceeding.
• Upon completion of the agreed work an invoice will be issued.
• We accept payments via bank transfer, card payment or cash. We kindly ask that payment is made immediately.
At Cornwall Car Care, we specialize in delivering top-quality car detailing services with professionalism and care. Our core values emphasize customer satisfaction, attention to detail, and environmentally conscious practices, all rooted in years of industry expertise and dedication to enhancing every vehicle we touch.